How much will I save?
That depends on how high your rate is right now, and how much electricity you use.
Check your bill for the “avg price per kW you paid this month is:..” That is your current final rate. To date, Hippo has educated hundreds of customers regarding their option to save and we have found that some consumers are paying as high as 23 cents per kWh.
The more electricity you use, of course the more you will save. Most small homes use around 1000 kWh in the winter, and use much, much more in the summer. Big homes use as much as 3000 kWh or more in the summer. I have customers saving as much as $100 a month in the summer.
If you have any questions about reading your current bill, feel free to give me a call: 827-7722. I am glad to share my knowledge. You can also email your questions to Info@HippoElectricity.com.
Does it cost anything to switch providers?
Absolutely not. That is the law. You don’t even need to contact your current provider. The switch can even be done online with our Secure Customer Enrollment page.
I am in a contract. What are my options?
Some folks are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. For instance, if you switch to a lower rate saving $40 a month, and your cancellation fee is $200; this means your savings will have paid for the cancellation fee in only 5 months. If your contract still has 1 year on it, you would still SAVE over $250 in one year AFTER paying the cancellation fee. That’s how big the savings could be! I have had customers in this situation and they have paid their cancellation fee to realize the long-term savings. Call for a quick audit of your situation. I will give you straight answers. If it doesn’t make sense financially to terminate a contract, I’ll make that clear.
If I switch, where will my electricity come from?
Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. The name of this company is ONCOR. Your hutto power will come from a regional power pool – a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. ONCOR still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with ONCOR, regardless of which Retail Electric Provider (REP) you receive your hutto power from. THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE. GUARANTEED.
Will the reliability of my electric service change?
Absolutely not! (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, your hutto electricity will continue to be delivered safely and reliably by the Local Wires Company (ONCOR); a company still regulated by the Public Utility Commission of Texas.
What happens if I have an emergency or we have a hutto power outage?
A 24 hour emergency service phone number will be provided on your Ambit Energy bill. Because your ONCOR is still responsible for the maintenance and repair of the poles and wires, your service request will be relayed to ONCOR in the event of an emergency or outage. Again, this number is provided on your bill (1-888-313-4747).
Does everyone have the power to choose their electricity supplier?
No. Consumers in City-owned utility areas, like the City of Austin, and member-owned electric cooperatives, like PEC, do not have the choice of electricity providers. There are over 7 million customers in Texas that do have a choice, with more to be added in the future. Areas such as San Antonio, El Paso, and Amarillo will likely be added to the deregulated electric grid at some point.
We have a choice when considering electricity providers in Hutto. What about choosing electricity in Round Rock, or electricity in Pflugerville?
Residents in Round Rock, Pflugerville, Taylor, east of Georgetown and many other communities to the north and east of Austin also have a choice and can save money by using HippoElectricity.com. If you feel like we have provided you a good service and rate, please tell your friends in Round Rock, Pflugerville, and Taylor about us.
Ready to start saving? Click Here
Questions? 512-827-7722
