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Regarding Switching Providers
How long will it take for the switch?
If I am in a contract, what are my options?
Are there any fees to switch providers?
Where will my electricity come from once I switch?
What about the reliability of my Hutto electricity service?
Does everyone have the option to choose their Hutto utilities supplier?
What happens if we have a Hutto area power outage?
We have a choice of utility providers in Hutto. What about people elsewhere in Texas?
How much can I save?
That depends on how high your rate is right now, and how much electricity you use.
Some residents can save $25 a month, some will save over $125 a month.
Check your bill for “the average price per kW you paid for electricity service this month is:..” This phrase is sometimes in very small print. The number following that phrase is your current final rate. See our “Your Rate?” page for more.
Obviously, the more electricity you use, the more your potential savings. Most small homes use around 1000 kWh in the winter, but use much, much more in the summer. Bigger homes in Hutto use as much as 4000 to 5000 kWh’s in the summer. With a rate drop of 3 cents per kWh, some customers are saving well more than $100 a month in the summer.
If you have any questions about reading your current bill, feel free to give us a call: 827-7722.
You can also email your questions to Info@HippoElectricity.com.
Does it cost anything to switch providers?
No. You don’t even need to contact your current provider. If you are comfortable with all the information provided at this site you can even switch without calling anyone by using our Secure Customer Enrollment page.
When will the switch occur? How soon?
The standard switch will happen in 4 to 7 business days. This means you can start saving real soon. Further, you can select a date past the 7 days, if you like. This would be a benefit to a customer who knows when the contract with their current Hutto electricity provider will expire. In this case, you can choose your new rate and plan now, but pick the date you would like it to start. You can choose a day up to 90 days in the future.
I am in a contract. What are my options?
Some people are locked into long-term contracts with a high rate. If you fall into this category, it would be wise to calculate whether or not you will save money by paying the cancellation fee and switching providers to get a significantly lower rate. For instance, if you switch to a lower rate to save $60 a month, and your cancellation fee is $200; this means your savings will have paid for the cancellation fee in less than 4 months. If your contract still has 1 year on it, you would still SAVE over $400 in one year AFTER paying the cancellation fee. That’s how big the savings could be. I have had customers in this situation; they have paid their cancellation fee to realize the long-term savings. Call for a quick audit of your situation. We’ll will give you straight answers. If it doesn’t make sense financially to terminate a contract, we’ll make that clear.
If I switch, where will my electricity come from?
Your current electric delivery company or “Local Wires Company” will continue to deliver your electricity. The name of this company is ONCOR. Your Hutto power will be supplied by Ambit Energy and come from a regional power pool – a mixture of energy from traditional power plants and other sources like wind, water, sun and natural gas. ONCOR still responds to service interruptions and continues to maintain the poles and wires. You will continue to receive the same reliable service you are used to with ONCOR, regardless of the Retail Electric Provider (REP) you receive your Hutto power from. It is important to understand, THERE IS NO CHANGE IN THE RELIABILITY OF SERVICE.
Will the reliability of my electric service change?
No. (See, in part, the answer above). No matter which Retail Electric Provider (REP) you choose, in this case Ambit Energy, your Hutto TX electricity will continue to be delivered safely and reliably by the Local Wires Company (ONCOR); a company regulated by the Public Utility Commission of Texas.
What happens if I have an emergency or we have a Hutto power outage?
A 24 hour emergency service phone number will be provided on your new bill. That number is the same number on the bill you get with your current provider. Check it, it is 1-888-313-4747.
Does everyone in Texas have the power to choose their electricity provider?
No. Consumers in City-owned utility areas, like the City of Austin, and member-owned electric cooperatives, like PEC, do not have the choice of electricity providers. There are over 7 million customers in Texas that do have a choice, with more to be added in the future. Areas such as San Antonio, El Paso, and Amarillo will likely be added to the deregulated electric grid at some point. In addition to Hutto, Texas, Hutto Electricity can help customers save on their utility bill in the following communities: Taylor, Pflugerville, East Georgetown, Thrall, and rural areas surrounding these cities. If you would like to know more about helping people save on their electricity purchases, visit PowerWithAmbit.com
We have a choice when considering electricity providers in Hutto. What about my friends in Georgetown, or for electricity in Pflugerville?
Residents in Pflugerville, Taylor, east of Georgetown and many other communities to the north and east of Austin also have a choice and can save money by using HippoElectricity.com. If you feel like we have provided you a good service and rate, please tell your friends in these areas. (Pflugerville, Taylor, Dallas, Houston, Waco, to name a few)
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By the way, there is NO COST TO SWITCH
Also providing electricity in PFLUGERVILLE – HUTTO – TAYLOR
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512-827-7722 info@hippoelectricity.com
Monday – Saturday 8 a.m. to 8 p.m
This is an Independent Consultant Web site and is not created nor maintained by Ambit Energy (a Texas-based Retail Energy Provider, PUCT Certificate #10117). The site owner is solely responsible for the content.
