Switching or Enrolling for electricity service is simple and easy.
You have two options for completing the order for service:
(Visit this page for specific details on the switching process)
First Option: Call (512) 827-7722 to place the order by phone. We are available Monday through Saturday, 8 a.m. to 8 p.m. It only takes about ten minutes. Most customers prefer this method as we’re able to answer any questions you may have.
Second Option: Follow this link to Hippo’s Ambit Customer Enrollment Page. Start by entering your zip code and then follow by completing the secure web form. Call us at (512) 827-7722 with any questions regarding the form. Refer to the question/answers below, and the FAQ page if you need further information on the process.
As a safeguard for the consumer, once your form has been submitted, you will receive a Verification Call to confirm your request. This is to confirm the exact address and protect you from being “switched” without your express permission.
By the way, there is no need to contact your current provider and there is no cost to switch.
** ALL CUSTOMERS** : FREE GIFT FOR TRYING OUR LOW RATES, GREAT SERVICE:
This gift is a Hotel Voucher for 2 nights at a 3-Star Hotel in San Antonio; The room is Double Occupancy. This voucher is also valid in 24 other cities across the United States. Again, your gift just for trying our service.
Questions People Ask:
Once I’m am a Hippo customer, who do I call if the power goes out?
You will call the same Local Wires Company you would call right now. In Central Texas, this company is “Oncor Electric Delivery.” This company DOES NOT sell electricity; they only maintain the wires/poles and read our meters. A 24 hour emergency service phone number will be provided on your bill. That number for this area is 888-313-4747.
How long will it take for the switch to “take effect?”
A no cost “Standard Switch” will take place in 4-7 business days. You can also select a switch date, up to 90 days in the future, for a fee of $7.50. By the way, the monthly electric meter read for most Hutto residents is around the 15th of the month.
When will I receive my free 2 night-stay hotel voucher?
As soon as the order is complete, your voucher will be sent to you in an envelope along with a “Welcome” letter. This coupon is good for a double occupancy room in one of 25 cities across the U.S. San Antonio is one of those cities. You are responsible for the approximately $12-15 per night hotel taxes. Still a great deal on a $98 per night room.
Can I pay my bill online?
Yes. Upon enrollment you will be given all the details regarding your option to pay your bill online. You will be provided website access to all details regarding your account including usage history, reward point amounts, and all bill pay options. On the home page of this website there is a customer Log In button for your convenience.
Have a question we didn’t answer here? info@HippoElectricity.com or 512-827-7722
Start saving now by clicking here.
HippoElectricity.com / PO Box 60 / Hutto / TX / 78634 / 512-827-7722
